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Reregistering a gold image Technical Note KB #: 00315 Component: O/S Layer Last Updated: October 7, 2014 Issue When you install the Unidesk Tools on a gold image, the gold image registers with the Management Appliance. Once this task is complete, you can select the gold image in the Unidesk Management Console when you create Operating System layers. If you remove the gold image (using the Remove Gold Image action in the Unidesk Management Console), you delete all information about the gold image from the Unidesk software and can no longer use the gold image to create Operating System layers. You may also want to use a gold image on a new Unidesk installation that was not where you originally imported it. The following procedure describes how to regregister the gold image. Prerequisites The gold image you want to reregister must have the Unidesk Tools installed already. DO NOT try to run the Unidesk Image Preparation U...

Recovering files directly from the User Layer disks when a desktop machine cannot boot Troubleshooting Articles KB #: 13863 Last Updated: February 13, 2014 When a desktop will not boot up or the Unidesk tasks for it consistently fail, it is possible to recover the user's data by copying it directly from the User Layer VMDK or VHDX files.  You might want to do this if you think the desktop is unrecoverable, but also if you think the user will need their data before you or Unidesk Support will be able to get it working again.  Or, if you need to Repair the desktop to an older backup, you can recover files from the current state before overwriting the disks. This technique can also be used to repair corrupted personalizations, for instance by running CHKDSK on them, which can sometimes resurrect a machine that fails all of its Unidesk tasks.  For this situation, specifically look for a desktop task that fails with the error " E...

User can't connect to Desktop using the VMware View or XenDesktop connection broker client Troubleshooting KB #: 20638 Last Updated: January 29, 2014 Issue (Applies to Unidesk 2.6 when using vmxnet3 network adapters.) A user can't connect to the Desktop using the VMware View or XenDesktop connection broker client. In the admin tool for the broker server, you see that the desktop isn’t connected. vSphere shows that the desktop doesn’t have an IP address, and the network for that Desktop is not working. Procedure To resolve this issue: Check to see if the Desktop has phantom vmxnet3 network adapters, using the directions from Microsoft at: http://support.microsoft.com/kb/315539 .  Here's a summary: Start a command prompt as Administrator. Type: set devmgr_show_nonpresent_devices=1 Type: devmgmt.msc In device manager window, select  View -> Show hidden devices . In the Network adapters, you m...

MAK To KMS process In the Command Prompt window, verify that the current directory is  C:\Windows\System32 . If it is not, type CD \Windows\System32 and press  Enter . Type the following command to set the key. cscript slmgr.vbs /ipk  Key from previous post and press  Enter . (Note: There is a space between  ipk  and the product key. ) Type the following command: cscript slmgr.vbs /ato

Windows Server 2016 Operating system edition KMS Client Setup Key Windows Server 2016 Datacenter CB7KF-BWN84-R7R2Y-793K2-8XDDG Windows Server 2016 Standard WC2BQ-8NRM3-FDDYY-2BFGV-KHKQY Windows Server 2016 Essentials JCKRF-N37P4-C2D82-9YXRT-4M63B Windows 10 Operating system edition KMS Client Setup Key Windows 10 Professional W269N-WFGWX-YVC9B-4J6C9-T83GX Windows 10 Professional N MH37W-N47XK-V7XM9-C7227-GCQG9 Windows 10 Enterprise NPPR9-FWDCX-D2C8J-H872K-2YT43 Windows 10 Enterprise N DPH2V-TTNVB-4X9Q3-TJR4H-KHJW4 Windows 10 Education NW6C2-QMPVW-D7KKK-3GKT6-VCFB2 Windows 10 Education N 2WH4N-8QGBV-H22JP-CT43Q-MDWWJ Windows 10 Enterprise 2015 LTSB WNMTR-4C88C-JK8YV-HQ7T2-76DF9 Windows 10 Enterprise 2015 LTSB N 2F77B-TNFGY-69QQF-B8YKP-D69TJ Windows 10 Enterprise 2016 LTSB DCPHK-NFMTC-H88MJ-PFHPY-QJ4BJ Windows 10 Enterprise 2016 LTSB N QFFDN-GRT3P-VKWWX-X7T3R-8B639 Windows Server 2012 R2 and Windows ...